Life
Health
Savings
Annuity
If you cannot complete your application in one time, you can click "Save and Exit" at the bottom right corner.
Fill in your email address, set your own password and submit to us.
We will send you an email and you can click the hyperlink provided in the email to continue your application within 30 days.
Input your date of birth, gender, sum insured or plan level, etc, you will immediately get the premium required.
You can start applying after confirmation of the quotation,
You can only apply for yourself, so just provide your personal information.
Answer the health questions accordingly. If you apply the Well SmartPro or Well Protect 108 Refundable Hospital Income Insurance
Plan, only a few health questions and no medical examination is required. For Well Protect 108 Refundable Personal Accident Insurance Plan, we even do not require you to declare your health and no medical examination.
If you have enquiries during the application process, feel free to contact us and we are happy to answer your questions,
Declare tax residency in accordance with United States Government’s Foreign Account Tax Compliance Act (“FATCA”) and the Inland Revenue (Amendment) (No. 3) Ordinance 2016 and the subsequent relevant amendment ordinance
Take a photo of or upload your Hong Kong Identity Card
Take a photo of or upload another official identity document with photo
You can choose to authorize us to debit your account or use your credit card (Visa, Mastercard
or JCB card) for payment of initial premium and levy
You can also choose to pay future premiums and levy by autopay
If you choose to pay future premiums through autopay by credit card, the same credit card for initial premium will be used for autopay.
Your application will be submitted to us immediately after you confirm your payment,
We will immediately send an email to you with your application details and future premium reference for your record.
In general, assessment will only take 2 working days
If your application is accepted, you will receive an SMS confirmation. You will also receive an email containing your policy document confirming the policy being effective,
If we need additional information from you, we will contact you as soon as possible.
After your policy becomes effective, you can register at our online policy service platform and check your policy at any time.
Before any premium refund and key policy changes will be made, you may be required to visit our office in person and, in case of premium refund via credit card, bring along with proof of your personal credit card for premium payment, for verification.
Input your date of birth, gender, modal premium and prepayment option
Immediately know the policy value and projected return rate
You can start applying after confirmation of quotation and the benefit illustration
You can only apply for yourself, so just provide your personal information
Health declaration is not required
Declare tax residency in accordance with United States Government’s Foreign Account Tax Compliance Act (“FATCA”) and the Inland Revenue (Amendment) (No. 3) Ordinance 2016 and the subsequent relevant amendment ordinance
Take a photo of or upload your Hong Kong Identity Card
Take a photo of or upload another official identity document with photo
Various payment methods are available: either by cheque, bank account transfer or direct debit from your account
You can choose to pay all the premium at one time by selecting prepayment option
Once you submit the application, we will send you an email with your application details and the benefit illustration for your record
Please submit your payment with proof within 7 days
In general, assessment will only take 2 working days,
If the payment is received and your application is accepted, you will receive an SMS confirmation. You will also receive an email containing your policy document confirming the policy being effective,
If we need additional information from you, we will contact you as soon as possible.
After your policy becomes effective, you can register at our online policy service platform and check your policy at any time.
Before any premium refund and key policy changes will be made, you may be required to visit our office in person.
Input your date of birth, gender, policy currency, modal premium/expected monthly annuity and prepayment option
Immediately know the policy value and projected return rate
You should read each disclosure relating to the product and regulations carefully
Check the box after you read and understand the disclosure
If you do not agree, you can choose not to start the application
You can start applying after confirmation of quotation and the benefit illustration
You can only apply for yourself, so just provide your personal information
Health declaration is not required
Declare tax residency in accordance with United States Government’s Foreign Account Tax Compliance Act (“FATCA”) and the Inland Revenue (Amendment) (No. 3) Ordinance 2016 and the subsequent relevant amendment ordinance
Take a photo of or upload your Hong Kong Identity Card
Take a selfie (for mobile device) or take a photo of or upload another official identity document with photo
Various payment methods are available: either by cheque, bank account transfer or direct debit from your account
You can choose to pay all the premium at one time by selecting prepayment option
Once you submit the application, we will send you an email with your application details and the benefit illustration for your record
If you choose to pay by cheque or account transfer, please submit your payment with proof within 7 days
In general, assessment will only take 2 working days,
If the payment is received and your application is accepted, you will receive an SMS confirmation. You will also receive an email containing your policy document confirming the policy being effective,
If we need additional information from you, we will contact you as soon as possible.
After your policy becomes effective, you can register at our online policy service platform and check your policy at any time.
Before any premium refund and key policy changes will be made, you may be required to visit our office in person.
For the claim application with complete documents and no additional information required, we will handle it according to our service pledge:
Medical claim - within 3 working days
If you have claims or queries, you can call our Claims Hotline at +852 2830 7600. We will assist you in completing the claims and help you through difficult times.
For claimable amount estimation of VHIS plans, please call our Claims Hotline and provide required information before hospital admission. We will notify you the estimation result within 3 working days.
We have claim specialist to follow your case. During the claim assessment period, we will regularly update you the progress.
Our office hours are:
Monday - Friday: 9:00am - 6:00pm
Saturday, Sunday & Public Holiday: Closed
For Well Link Life Wealth Management Centre address, please click here
Call our Customer Service Hotline:
+852 2830 7500
By email to:
lifeservice@wli.com.hk
leave us a message：
During office hours, Click here you can directly contact our customer service team during office hours while using mobile phone or leave your contact information
You may leave us a voice message or an email, we will contact you within 1 working day.
